Arriving at Palazzo Manfredi in Rome (formerly known as Hotel Gladiatori), you learn that 99% of the time Palazzo Manfredi's charming “Direttore”, Bruno Papaleo, will be there to welcome clients personally and make them feel at home. In case he is not there, have no fear – the rest of the staff at the hotel is no less charming and welcoming. Everything about them says “We are here to help you.”

This is one of my favorites in Rome. Located in a residential area (and not looking like a hotel at all) this property has beautiful decor, lots of thoughtful touches (like light afternoon snacks served in a cozy lounge with a rooftop garden) AND a Cryptoporticus dating back 2000 years inside the hotel!

http://www.jdbhotels.com/Hotels/The_Inn_at_the_Roman_Forum